Site Support Engineer (4 months contract)
Lucytech is a fast-growing Swedish tech company in Colombo that provides remote team members for our clients. We provide a fun workplace and a hybrid setup where we work from the office and home!
About Us:
Lucytech is a fast-growing Swedish tech company in Colombo that provides remote team members for international clients.
We work with some of the hottest scaleups and all our engineers work closely with our clients reporting directly to their teams.
We provide a fun workplace with a flexible setup where we both work from our office and home. Our office is located on Rosmead Place in Colombo 07 and we strive towards having the best work environment for the best engineers in Sri Lanka!
Read more about us at Lucytech.se
Client:
Our client is a leading Australian diamond mining company recognized for excellence in safety, environmental sustainability, and community development.
Position:
As a Site Support Engineer, you will directly work with the client's dynamic team on the decommissioning process at the Argyle Mine in Western Australia.
Your Responsibilities:
- Resolving issues related to computers, servers, printers, and other IT equipment
- Handle and prioritize support requests from users, ensuring timely resolution of problems
- System maintenance and monitoring
- Hardware, software installation and configure systems and applications according to the organizational standards
Your Profile:
- 3-7 years of experience in IT support, helpdesk or a similar role
- Hands on experience in hardware and software troubleshooting, network configurations
- Proficiency in managing and troubleshooting various operating systems, including Windows, macOS, and Linux
- Familiarity with computer hardware components, servers, and peripherals
- Understanding of networking concepts, including IP addressing, DNS, DHCP and basic network troubleshooting
- Experience with common business applications, office suites, and any industry-specific software
- Knowledge of remote support tools and techniques for troubleshooting and resolving issues remotely
What we can offer you:
- Great opportunity to travel and work in Western Australia
- Opportunity to work with the client directly
- The opportunity to work alongside a highly motivated team of professionals
- Accommodation and meal allowance
- All fares to visa & flight tickets
Read more about our awesome workplace and culture below!
- Department
- Engineering/Development
- Locations
- Australia
- Employment type
- Contract
- Position
- Site Support Engineer
Workplace & Culture
While giving you the flexibility of a remote work setup, we don’t forget the importance of building team spirit and having some fun! All team members are allowed to spend as much time as they want at office to meet with their colleagues. We also have frequent online events as well as meetups where we go sailing, have parties and just have a good time together!
Site Support Engineer (4 months contract)
Lucytech is a fast-growing Swedish tech company in Colombo that provides remote team members for our clients. We provide a fun workplace and a hybrid setup where we work from the office and home!
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